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Wednesday, August 7 • 10:45am - 12:00pm
How Writers Can Thrive in Agile (Gavin Austin) LIMITED

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Many writers are trying to figure out how to meet deadlines, write quality documentation, and stay sane as their software companies switch from the traditional “waterfall” method of development to the popular Agile methodology. However, there is limited—if any—information on how writers can cope in such an environment. How do we know? Because in 2006, Salesforce.com switched to Agile. Our Documentation and User Assistance team found few external resources to help us work with Agile, even though our executives, managers, and Agile coaches were determined to help us succeed. Through trial and error, we've created several techniques to help our team of 70+ writers thrive in Agile. From our experience, you’ll learn:

* Problems writers faced when switching to Agile
* Implementation solutions for writers
* Daily best practices for writers
* Team best practices for writers
* The benefits of writing in Agile

avatar for Gavin Austin

Gavin Austin

Principal Technical Writer, Salesforce
At Salesforce, Gavin Austin writes everything from UI text to API developer guides. Since 2008, he has delivered a number of highly-rated presentations at Writers UA, STC Summits, Agile2013, Intelligent Content Conference, Blue Shield of California, and San Francisco State University.

Wednesday August 7, 2013 10:45am - 12:00pm
Canal A

Attendees (40)